The BK Touch Odoo Support Retainer gives your business a prepaid bank of support hours that can be used whenever you need help with Odoo. It is designed for companies that already use Odoo but want reliable access to experienced support without committing to a full unlimited support plan.
Use your retainer hours for troubleshooting, configuration changes, user assistance, training, workflow improvements, reporting help and general Odoo guidance. Support time is deducted from your available balance as it is used.
Key benefits: flexible prepaid support hours, access to experienced Odoo assistance, support for day-to-day questions and system changes, no long-term support commitment, and convenient usage for ongoing operational needs.
Billing: Support time is deducted in 15-minute increments, making the retainer suitable for both quick questions and larger support tasks.
