Privacy Policy
Last Updated: September 23, 2026
Tangzilla Inc., operating as BK Touch (“BK Touch,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.bktouch.com, create an account, purchase products or services, communicate with us, or otherwise interact with BK Touch.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with BK Touch, we may collect information such as:
- Name and contact information, including email address, telephone number, company name, billing address, and shipping address
- Account information and login details
- Information provided when you request a quote, contact us, submit a form, or communicate with our team
- Order, transaction, invoice, shipping, and purchase history
- Payment-related information processed through our payment providers
- Customer service and support communications
- Website usage information, such as IP address, browser type, device information, pages visited, referring pages, and interactions with our website
- Cookie and analytics information
- Information received from third-party authentication providers when you choose to use those services
We collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
2. Sign in with Google
BK Touch may offer Sign in with Google as a convenient way to create or access your customer account.
When you choose to sign in with Google, Google may provide us with basic information associated with your Google Account, depending on the permissions you grant. This may include your:
- Name
- Email address
- Profile information
- Google account identifier
We use this information to authenticate you, create or associate your BK Touch customer account, and provide account-related functionality.
BK Touch does not receive or store your Google password.
We do not use Google account information for purposes unrelated to providing or securing your BK Touch account unless you have provided appropriate consent or such use is otherwise permitted by law.
Your use of Google services remains subject to Google's own terms and privacy policies.
3. How We Use Personal Information
We may use personal information to:
- Create and manage customer accounts
- Authenticate users
- Process and fulfill purchases
- Process payments and refunds
- Arrange shipping and delivery
- Provide quotations and product information
- Deliver implementation, consulting, training, support, and other services
- Respond to inquiries and customer-service requests
- Maintain purchase and account histories
- Communicate important information about orders, accounts, products, or services
- Detect and prevent fraud, unauthorized access, and other security threats
- Operate, maintain, troubleshoot, and improve our website and services
- Understand website usage and performance
- Maintain business and accounting records
- Meet legal, tax, regulatory, and contractual obligations
- Send marketing communications where permitted by law and in accordance with your communication preferences
We will not use personal information for materially different purposes without obtaining appropriate consent where required.
4. eCommerce and Payments
When you purchase something from BK Touch, we collect information necessary to process and fulfill your order.
Payment transactions may be processed by third-party payment service providers. Depending on the payment method used, payment information may be transmitted directly to those providers.
BK Touch does not necessarily receive or retain your complete credit or debit card information.
Payment providers process information according to their own privacy policies and security practices.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate website functionality, maintain sessions, remember preferences, improve performance, understand website usage, and support security and analytics.
Some cookies are necessary for website and eCommerce functionality. Others may be used for analytics or other optional purposes.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
Your browser may also allow you to block or delete cookies. Disabling certain cookies may affect website or account functionality.
6. Analytics and Third-Party Services
We may use third-party technology providers to help operate our website and business.
These may include providers for:
- Website and eCommerce hosting
- Enterprise resource planning and customer relationship management
- Authentication
- Payment processing
- Shipping and logistics
- Email and communications
- Analytics
- Cloud infrastructure
- Customer support
- Security and fraud prevention
These providers may process personal information on our behalf or independently in accordance with their applicable agreements and privacy policies.
We seek to limit information shared with service providers to what is reasonably necessary for the services they provide.
7. Disclosure of Personal Information
BK Touch does not sell personal information.
We may disclose personal information to service providers and business partners when reasonably necessary to operate our business and provide requested products or services.
We may also disclose information where required or permitted by law, including to comply with legal processes, regulatory requirements, court orders, or lawful government requests, or where reasonably necessary to protect the security, rights, or property of BK Touch, our customers, or others.
If BK Touch or Tangzilla Inc. undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
8. International Processing
Some of our service providers may process or store personal information outside Ontario or Canada.
As a result, personal information may be subject to the laws of the jurisdiction where it is processed and may be accessible to courts, governments, law-enforcement agencies, or regulatory authorities in accordance with those laws.
We use reasonable measures to protect personal information when working with service providers.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate business, contractual, accounting, tax, security, and legal requirements.
Retention periods may differ depending on the type of information and our relationship with you.
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.
10. Information Security
BK Touch uses reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no internet transmission, information system, or storage method can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify us if you believe your account has been compromised.
11. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights concerning your personal information, including requesting access to information we hold about you or requesting correction of inaccurate or incomplete information.
You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide certain products, services, or account functionality.
You may unsubscribe from eligible marketing emails using the unsubscribe mechanism included in those communications.
To make a privacy request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
12. Account Deletion
If you would like to close your BK Touch customer account or request deletion of eligible personal information associated with your account, please contact us using the information below.
Certain information may need to be retained after account closure where reasonably necessary for legal, tax, accounting, fraud-prevention, dispute-resolution, warranty, or other legitimate purposes.
13. Children's Privacy
Our website and products are intended primarily for businesses and individuals capable of entering into transactions for the products and services we offer.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent would be required by applicable law.
If we become aware that personal information has been collected inappropriately from a child, we will take reasonable steps to address the situation.
14. Marketing Communications
Where permitted by applicable law, BK Touch may send information about products, services, promotions, events, or other business updates.
You may unsubscribe from promotional email communications using the unsubscribe link provided in the message or by contacting us.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related messages, such as order confirmations, invoices, security notifications, or important account communications.
15. Links to Other Websites
Our website may contain links to third-party websites or services.
BK Touch is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
The current version will be posted on this page and identified by the Last Updated date.
Material changes will be communicated where required by applicable law.
17. Contact Us
Questions, concerns, requests for access or correction, or other inquiries regarding this Privacy Policy or our handling of personal information may be directed to:
Tangzilla Inc., operating as BK Touch
Markham, Ontario, Canada
Website: www.bktouch.com
Privacy inquiries: Use the contact information or contact form provided on our website or email info@bktouch.com